38 People wrote to us:

First time going to this little gem!! I highly recommend this salon. EVERYONE in the salon was super friendly, kind and just made you feel so welcome. Love the vibe, best shampoo bowl, trust me you have to experience it to understand. I got my hair colored and cut by the amazing Caitlin

April 17, 2018

I liked this little salon! It’s tucked into what has to be some kind of repurposed building… I am kind of new to the area and this seems to be the case with all the downtown buildings!

I received a haircut from Caitlin, who was very friendly and did a pretty good job with relatively little direction! I could tell from the questions she asked before picking up the shears that she knew what she was doing. She took her time and made pleasant conversation throughout.

Solid business – give this place a try!

March 30, 2018

Very picky with haircuts since I have curly hair and the one I got from Caitlyn here was the best I’ve had in years. Nice people, quick cut and a great deal!

March 22, 2018

I just can’t say enough great things about Sterling and the rest of the team over here at Shockoe Salon. Can’t wait to come back!!

February 7, 2018

I had such a great experience here! This might be the best haircut I’ve ever had! I’ve always gone to SuperCuts but I wanted to expand my horizons so I checked this place out. It’s going to be my new go-to. I know nothing about hair and am not good at keeping up/doing my hair. The stylist did an amazing job with the parameters I asked her for and made my hair look so much healthier and just cuter. I tried to get some pictures of it, this is the next day. All I did was wash it and brush it. I’m seriously so thrilled to have lucked out so much finding this place! Great vibes, good music, everyone is so friendly and positive. And I’m so happy with my haircut! Thanks!

One random thing but worth mentioning is that their hair sinks are amazing! They’re flat so you aren’t holding your head up and getting a sore neck.

February 3, 2018

I have never had any coloring done to my hair before and they were super helpful! Caitlin talked through the steps taken to make my hair more natural looking. Whole staff was very friendly and inviting!

February 2, 2018

Love this salon! Great atmosphere with very positive upbeat staff. Sterling is so great and extremely talented! You will be very pleased after your visit!!

February 1, 2018

Extremely happy with my haircut! Already rescheduled with Caitlin.

January 23, 2018

I needed an up-do and had absolutely no idea what I wanted. She gave a few suggestions and I left it in her hands. I had no idea what to expect, and was blown away when I saw what she created. I got so many compliments that evening.

January 14, 2018

I moved to Richmond from Boston not long ago and was in desperate need of a new stylist. I stumbled upon Shockoe Salon because it was so close to my house, and I’m so glad I did! Sterling has transformed my hair and provided me with the perfectly low maintenance “lived in” color that I’ve always wanted, and a new hair cut to match. He always listens to what you want and is happy to lend his recommendations when you don’t. And those shampoos…heaven! I trust him implicitly with my hair and will continue to be a repeat customer as long as I live here.

October 26, 2017

What an awesome experience and hair cut! The personal touch and attention to detail is impeccable. I would much rather have a salon experience where the owner is a stylist. The result was a happy client, who left with the swag a perfect hair cut gives you! Great value and great experience. Thank you!

October 25, 2017

I booked an appointment here while in town for my cousins wedding. The receptionist was friendly and answered all of my questions about the menu and booked me an appointment with Caitlin. When I arrived, I was greeted by my first name and taken back. Caitlin was professional, did a long consult with me about exactly what I wanted and I felt completely comfortable with her taking care of my hair needs. She nailed my color! The entire experience was relaxing, professional, and spot on from start to finish. I can’t say enough about this salon and Caitlin. I am a stylist and own a salon in Charleston, but decided to treat myself while away for the weekend and check out this little spot after checking local reviews and websites. My hair was completed with a smooth blowout and style that lasted the entire weekend. Go see Caitlin! She will be your forever stylist if you live in the Richmond area.

October 21, 2017

– this salon is definitely way above average; Sterling is a true artist in the way he realizes every hair style –  application of color and hair products, haircuts – just superior –  very unique salon, strongly recommend it-

September 25, 2017

Seriously loved this place! Such a comfortable and fun atmosphere. Sterling and Maddie are very welcoming, showed me around before beginning my cut. Sterling gave me exactly what I wanted, taking my sorely neglected long hair and making it look fresh and beautiful again. During my cut it started pouring rain, they allowed me to borrow an umbrella so my hair wouldn’t get messed up on the way home. Definitely above and beyond. Also since it’s in Shockoe Bottom I suggest checking out one of the nearby restaurant while you’re there!!

July 7, 2017

Oh my gosh, I always want to cry tears of joy whenever I get a cut from Sterling. I wear wigs, and it’s really hard to find stylists who are willing to cut them outside of basic trims without balking (completely understandable, it doesn’t grow back, after all!). I tend to like styles that you really can’t find right out the box, and Sterling took on the challenge without much hesitation at all. He has done a wonderful job on my current wig (and let me know what was and wasn’t doable within the wig’s limitations) and within 24 hours, I was immediately getting compliments on the cut and style, and it really just makes me so incredibly happy. I will definitely continue coming back in the future (and the staff is super friendly!)!

July 5, 2017

I was insanely impressed by Sterling! He did an incredible job on my hair, coloring and cut, made it even better than I imagined it would be. I love the products they use at the salon as well. I ended up purchasing the shampoo and conditioner from R+Co collection that they sell in the store. Sterling was very educational in letting me know what he was doing to my hair, which I really appreciated. Overall, going into the salon, my hair was very much so dry and dull with horrible year-old balayage; while leaving the salon my hair was radiant, well colored, light and breezy!

I highly recommend Sterling at the Shockoe Salon!

June 1, 2017

Great salon! I got a haircut and balayage. With the student discount, it didn’t break my wallet either. 🙂 Stylist is super nice and gets the job done! We had to go from warm tone to cool tones in my hair and I was surprised to see no warm tones in my hair! Will be back again!

April 26, 2017

Love the Salon! Sterling is a serious artist. Best haircut ever. Maddie is great. Both of them are very easy to talk to. I’ve found my salon.

March 9, 2017

Did a great job on my blowout and haircut! Will be returning!

January 9, 2017

Sterling was fantastic Not only is he a super nice person but my color and cut are awesome I’m 100% satisfied and plan to return Thank you !!

November 23, 2016

Loved my hair!!

November 20, 2016

The scalp massage was amazing, and the new location is beautiful. Sterling is a great stylist and really care about his work.

October 26, 2016

Sterling was amazing! I love my cut He was very knowledgable and took his time Bonus: it was the best shampoo experience of my life! I would recommend him to anyone and will definitely be back!

October 22, 2016

Everyone at the salon was super friendly. It was great to get an appointment after work. I didn’t have any clue what I wanted and Sterling really took the time to listen to me and then think about what would work for my face. Then he patiently took his time. I felt like he took his time to make the cut and color really good. I love it. It’s a new look but a hit. They definitely found a new customer in me.

September 15, 2016

Sterling is awesome! I absolutely love his new space. This was my second time seeing him and he did not disappoint! I told him what I was looking for, and he made it come out better than I even expected AND better than the picture I showed him. He really has perfected his craft. I will definitely be back again! Thank you Sterling!!!

August 25, 2016

This is the BEST Haircut I have ever gotten! Do not hesitate! My hair looks AMAZING. Sterling was wonderful! Maddie was very welcoming!

August 22, 2016

Shockoe salon has knowledgeable and creative stylists that value the customer and take their craft seriously. Truly an excellent experience!

August 17, 2016

Great place. My hair has not looked this great in a while. The cut is amazing and the balayage is beautiful. Will be returning.

August 16, 2016

They are awesome! The salon looks really nice and they do a great job! I’m definitely coming back!

August 13, 2016

I love the atmosphere and staff!! Sterling was wonderful and I love my new hair!! Thank you and I will be back!!

August 13, 2016

Adorable little urban salon. Everyone was very nice. I got a Brazilian blowout and a cut. They did a good job explaining the process, answered all my questions, gave me some styling tips, and told me what to expect. I would recommend them for anyone. I will definitely be going back some time soon!

June 28, 2016

Love love my new hair cut. Great place !!

June 21, 2016

Sterling nailed it! I’m 56 years old and have been going to the same salon for years. I’ve known what I wanted but always relied on my stylist to do what she thought was right. When I told Sterling ” do what you think will work”…he nailed it! I love the cut and color! I’ve got a new stylist!

May 11, 2016

Sterling did an amazing job! He took so much time to make sure he knew exactly what I wanted in my cut and color and he did exactly what I had asked for. It turned out wonderful! Plus I love the way they decorated the salon and how they had on good music the whole time. It was an overall great experience!

April 8, 2016

Sterling was a fine stylist. He was knowledgeable and professional. He took his time and listened to what you like and dislike. He was a perfectionist with hair color and hair styling. I loved my hair when I left the salon.

April 4, 2016

The salon is amazing, the service is impeccable, and Sterling and Maddie are the dream team. You truly will leave feeling pampered and beautiful. Thank you guys for an amazing appointment.

March 29, 2016

Excellent men’s haircut! My husband had been going to places like Super Cuts and complaining about his haircuts for years! I convinced him to try a real hair stylist and now he is convinced! Sterling was great!! Now I can’t wait for him to cut my hair! Highly recommend !!

March 23, 2016

Sterling was amazing ! He really took the time to figure out what I wanted and what would look best, he cut off about 10 inches and I was totally confident that he would give me a whole new look I would love , and I did !

February 20, 2016