top of page

Consultations always complimentary

Shockoe salon service menu.png

Cancellation Policy

At Shockoe Salon, we value our team highly. We strive to ensure that our visionaries are fully compensated not only for the looks they craft, but for the time they spend strategizing and managing their books to fit in as many clients as they can. Not to mention the years of study and furthering their education that they have invested into this career path! We recognize how hard our stylists work and that is why we have decided to instate a minimum 24 hour notice before cancelling your appointment. If you cancel within 24 hours of your appointment, you will be charged in full for the service. 

We are happy to make exceptions in the case of an emergency, so please give us a call if that pertains to you. Otherwise, we highly recommend rescheduling instead of cancelling AND making extra sure you are ready to commit to your appointment before scheduling!


bottom of page